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Highlights:
The $200 Billion Agentic AI Opportunity for Tech Service Providers
2/20/26
Source:
Boston Consulting Group
Use Cases

Automation fears miss the bigger story: autonomy is reshaping delivery economics and opening powerful new growth paths.
Agentic AI is expanding—not shrinking—the technology services market, unlocking up to $200 billion in net new demand as adoption moves from pilots to scale.
Enterprise demand is accelerating and increasingly led by the C-suite, with buyers looking to service providers to design, deploy, and operate autonomous systems that deliver outcomes.
Providers that realign portfolios, delivery models, talent, and commercial structures around agentic capabilities will capture disproportionate growth.
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