Measuring Customer Support Sentiment Analysis

Understanding customer sentiment is essential to excellent customer service. The sentiments expressed in customer support tools hold the key to unlocking valuable insights that drive better decision-making and enhance customer experiences. By combining the power of GPT models, Airbyte data sync capabilities, and MindsDB's AI logic automation, businesses can gain actionable insights and revolutionize their customer service strategies.

In this tutorial, we’ll set up sentiment analysis of Intercom chats, empowering you to understand your customers at a deeper level and enhance their satisfaction.